| 320GB Linkstation Pro Gigabit Shared Network Storage |
 enlarge
|
Model: LS-320GL
Brand: Buffalo
Manufacturer: BUFFALO
Average Rating: 
(submit your review here)
Total Reviews: 5
Operating system: Apple MacOS 8.6 or later
Hardware platform: PC
Data link protocol: Ethernet, Fast Ethernet, Gigabit Ethernet
|
|
|
| |
| Features: |
Buffalo LinkStation Pro Shared Network Storage LS-320GL - NAS - 320 GB
BUFFALO TECHNOLOGY |
| |
| Description: |
| The LinkStation Pro Network Shared Storage is the next generation network storage solution designed for storage, sharing and backup needs of a home or office network. You can now instantly store, access, backup and share important documents, presentations, multimedia and other files from any computer on your home or office network! With two USB 2.0 ports, the LinkStation Pro can accommodate additional external USB hard drives for expanded networked storage or as backup targets.PRODUCT FEATURES:Simplified file sharing for home or small office network;Active Directory Support: Works as a client in an Active Directory domain allowing LinkStation Pro to utilize the domain users and groups;High Speed Processor, DDR-II Ram, and SATA hard drive provide ultra fast transfer rates;Control access with group and user level security;Access data from any Windows or Macintosh computer on your network;Two or more Linkstations can be used to back up each other over your network;Easy setup does not require drivers;Scheduled backup via USB 2.0 to external storage;Expand storage by adding a USB 2.0 Hard Drive;Minimal power consumption;Space-saving compact and aesthetic design. |
| |
| User Reviews (5 total): |
Page 1 of Total 1 Pages
|
No Complaints after 1 year, December 8, 2007
By S. Kumar (Louisville, KY)
I have been using a Gigabit 320GB Linkstation Pro for just over a year now connected to my home network. It works fine and the software is fine too. I had an issue with my first unit and called customer support. They had me ship my drive in and sent a replacement out to me (all within 7 business days). If you have a decent product (failures do happen) the next thing to look for is customer service. For consumers it is difficult to distinguish between good and excellent performance because in home networking there are so many factors but if Customer Service is good then I am sold. They stood behind their product for me. I am now considering a Linkstation Live next (when I see a TerraByte unit for a decent price).
|
DO NOT BUY ANYTHING FROM BUFFALO, May 27, 2007
By Steve T (Washington)
I purchased this device and right out of the box it would just "disappear" from view for all three of my computers. First (as they recommend) I sent tech support a message from their web site...did that twice, with absolutely NO RESPONSE. Then I emailed them twice...no response either. Then I called: the first three times I called I waited on hold for over 30 minutes and they hung up on me...ALL THREE TIMES. Finally after 60 minutes of holding I spoke to a person who swore that they would call me back...NOTHING.
Since any device like this (especially hard disk drives) will certainly require some technical support at some point throughout its life, Buffalo has proven that they are only good at taking your money.
Going to send this back for a full refund.
|
Great Drive!, March 24, 2007
By Brian X. Hershberger
Very easy to configure, small footprint, works great on my network with operating systems win95, 98, ME and XP.
|
Bad software, worse customer support, September 29, 2006
By RealUserRealStory (TX, USA)
I did tons of research when I was loking for a NAS and this seemed to be the winner given its giga-ethernet feature and claimed FTP remote access (I couldn't get it to work). The unit looks to be well made, and it connected itself to my network once powered on. I can map a drive to it, no problem. However, the utility software and documentation have to be the worst I have ever seen. The utility software looks like made by someone with just a couple of days of programming training, and the document doesn't match the software consistently. The worst part is the web-based Configuration Utility couldn't even come up. Without that, nothing can be configured.
Called the so called 24x7 customer support line. Apparently my understanding of 24x7 support was wrong, only the automated voice system is 24x7. After a long hold, I gave up and sent two emails using the form on the Buffalo Tech website, didn't get an acknowledgement in my email account. I called again two days later, after about 40 minutes of hold, finally got hold of a woman, who sounded very rushed. She asked me to power it off, press the reset button, and a combination of these, put me back on hold a couple of times so she could check with someone else. After 20 min, she gave up and told me it's likely a firmware problem, and said they could replace it. I agreed (though not sure what a replacement could do if it's a firmware problem). What finally ticked me off is that she said I had to pay for the shipping for BOTH the new unit they were to send me AND the shipping for me to send this one to them. Uhh.
So I returned it to the seller. I'm an IT professional and thought that I wouldn't need help even though I already read that Buffalo Tech's custom support is ridiculously bad. Boy, was I wrong. The hardware looks well-built but when it comes to human related stuff, like software usability, documentation usability and readability, and custom support, Buffalo Tech has to be the worst I can remember.
|
|
|
Page 1 of Total 1 Pages
|
|
| Copyright 2001-2007 WiFiReview.com |
|