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D-Link DI-624 Wireless Cable/DSL Router, 4-Port Switch, 802.11g, 108Mbps
D-Link DI-624 Wireless Cable/DSL Router, 4-Port Switch, 802.11g, 108Mbps
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Model: DI-624
Brand: D-Link
Manufacturer: D-Link Systems, Inc.
Average Rating:    (submit your review here)
Total Reviews: 461
Form factor: External
Hardware platform: PC
Data link protocol: Ethernet, Fast Ethernet, IEEE 802.11b, IEEE 802.11g, 802.11 Super G
 
Features:
Up to 108 Mbps with AirPlus Xtreme G products
Advanced Firewall and parental control
Backwards compatible with all 802.11b and 802.11g products
Increased Security with 802.1X and WPA
Features robust security to protect the wireless network from intruders
 
Description:
D-LINK DI-624 - The D-Link AirPlus Xtreme G DI-624 Wireless Router is ideal for those creating their first wireless network, and for more advanced users seeking additional management settings and policy based content filtering. Filters can be set based on MAC address, IP address, URL and/or Domain Name. Allows pass-through of multiple concurrent IPSec and PPTP VPN sessions Dimensions - 1.3H x 6.5W x 9.25D; weighs about 2 pounds 3 year warranty Product is Firmware upgradeable for updates via D-Link (requires product registration)
 
User Reviews (461 total):
Page   1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  18  19  20  21  22     of Total 22 Pages


    Almost but no cigar !!, February 6, 2004
By unknown
I purchased the DI 624 and DWL G650 combination. The price was great and the advertised feature set impressive. I received a 624 Rev C and and a DWLG650 Rev B4. Out of the box setup in about 10 minutes. Then I went for the SuperG mode (108mbps) and got it working when in close proximity to the access point even though the Dlink Air Plus configuration utility said my connection was poor. Went about 75' away and my signal was listed as excellent but could only achieve 54mbps. Next I tried to enable WPA-PSK, the main reason I bought this combo. I spent around 2 hours trying to get this to work to no avail. The online help at Dlink is outdated by about six months. My Rev of card is not even listed, I contacted tech support via email and I did receive a response in 48 hours but the response was elementary and had been tried in many variations. My router boots itself so far around once a day for no reason and I occaisonally lose wireless connection while surfing. I have 15 years in networking and have built many wireless networks. While this product has potential it does not work as advertised. There are definitely isssues with the advanced features of this router and card. A home user might be able to live with this but this will not suffice for anyone in business. Dlink needs to address these issues. There are many posts on the internet for this hardware with the same issues.

    Great Product/weak technical support, January 31, 2004
By Ellen (Redondo Beach, CA USA)
If you're comfortable setting up your own wireless network, this is an amazing product. Coupled with the DWL-G650, and updated software, this connection screams!

However, if you're looking for techncial support, be advised that the outsource technicians don't know what they're talking about, and you'll most likely need to get to Tier II level support before you hit the jackpot of someone actually knowing something about the software/firmware/OS interface.

If you have McAfee Firewall installed, you may need to reinstall a .dll to make this work.

    Very poor quality product and almost non existing support, January 29, 2004
By Leonid Aaron Dolbir (Columbia, SC USA)
Buy only if you do not need to use it or if you have lots and lots of time to experiment with settings yourself:
-Worst customer service ever.
-Technical support telephone wait time is horribly long.
-Router reboots every few hours, even when there is no traffic.
-Router drops wireless connection about once per hour requiring that VPN links be re-established.
-Router cannot configure any wireless channel but 6
-Wireless link Indicator LEDs on both ends don't behave as manuals describe, so aren't much help in troubleshooting.
-Advanced features are not well described in the documentation and there are no samples to use.
-Signal strength and quality is very inconsistent


    I get 108mpbs but it took 10 hours of hard work, January 26, 2004
By Jeffrey Liss (NYC)
The DI-624 is a very powerful Router with great signal strength. I am using Time Warner Roadrunner Cable here at my home in NYC and set up was simple. It took me 10 minutes to get 54 mpbs on my laptops. All the problems I had involved using the DWL-G650 card on my 3 Fujitsu Laptops and trying to get 108 mpbs. My Win XP Professional laptops recognized my DWL-G650 pc card and connected to the wireless network, but the d-link's own utility could not see the card and the network. Customer support at D-Link was clueless and inept. Don't even bother trying to call them. They will only make the situation worse. After 10 hours of pain and suffering, I finally was able to update D-Links Driver to the internal modem of my laptop. XP Professional was very stubborn. But I won out. The 624 Router gets 5 stars from me. The DWL-G650 gets only 3 1/2. D-Links customer service gets a Zero. Unless you are good at computers, get a Pro to set this up for you. It is hard.

    It took a while to get setup but now seems worth the wait, January 26, 2004
By unknown
Bought the DI-624 Router with the DWL-G650 Wireless card as a combo. When I first got it the router setup with ease but I couldn't get the Card to work at all on my Dell Inspiron 4000. After 6 hours or wrestling with it, finally had to do a system restore of my laptop to clean off what I had put on since it hung my system completely. After a few calls with Dlink and Dell mobile support, I downloaded the latest Bios for my Dell notebook which supports 32 bit computing (the card requires 32 bit) and tried it again. This time the Wireless card was recognized and worked but sporadically (used the Dlink configuration utility). When I restarted my machine, the router and card were talking to each other but I could not establish a connection again. Spoke with Dlink support (yes it takes quite a while on hold to finally get through to them but they were helpful) and they finally told me to use the Windows XP wireless zero config setup program. Wouldn't you know, it. Now it all works. With 108mbps throughput as well. I don't have a big apt but signal strength is excellent throughout.

All I can say is be patient, wireless setup is not as straightforward as any of the mfrs. say and for all the Dell notebook users out there, make sure you have your BIOs updated to the latest or you might pull your hair out like I did.

Hope this helps all the other non-techies out there.

    Disappointing News: Latest revisions are not very stable, January 23, 2004
By unknown
OK. I was very careful and made sure that I bought only the latest revisions of the DI-624 (H/W C2 and F/W 2.28) and the companion DWL-G650 (H/W C1 and F/W 3.00). I downloaded an upgrade to the -G650 even so. I view this as a system and frame my remarks thus. Also, I used to have a Netgear 114P firewall/router/print server which, after a couple of firmware upgrades, was rock solid until it simply died. I expect similar performance from the Dlink stuff. So, the review:

The system was easy to install and configure if you consider a 'default' system as truly 'configured'. For anything else, the setup parameters aren't well defined and they are not grouped together in logical places. The manual is of little help in setting up the advanced features of the firewall: it has lots of pictures but few examples.

The system has been on-line for three weeks now. Throughput isn't bad and it doesn't seem to slow down my Cable Modem connection with its firewall activity one bit. But there are a few too many 'issues' for such a highly-touted consumer product:

-Router reboots at intervals ranging from twice per hour to once every 5 days, even when there is no (known)traffic. The last reboot can be seen in the log file, but reboots clear the log so the number of reboots since last viewing can't be known for sure. All internet connections drop for a time during a reboot. This can play havoc with a VPN connection (or, I would think, gaming!).
-Router seems to reboot when it encounters certain inbound traffic. Online Firewall test web sites can illustrate this. I assumed that a firewall would itself withstand the very attacks it guards against?
-Wireless card must be manually connected using the Dlink utility every time laptop is booted up. Although the card indicates that it has established a link, one doesn't exist!
-"108 Mbit" link is not indicated very often when Dynamic mode is selected.
-Dlink email tech support refers all but the most elemental question to their phone support lines.... where the waiting can be an eternity.

Their are some nice reviews about the DI-624 in print. But search the web and you can find many complaints similar to mine about the '624. The D-Link DI-624 and DWL-G650 really need further maturing (a couple more firmware revisions?) before they can be recommended.

    No WPA support = subpar security, January 22, 2004
By Omar Azam (Amerika)
Although this router supports WEP, it does not support WPA, such as the Linksys WRT54G. This makes the security not as tight and may be a showstopper if you are concerned about hackers. However, the router web screens are really intutive and great. Setting up servers behind this is a snap as well. Good range, but you have to find the right channel as it seems overly susceptible to other wireless networks.

    A very happy wireless user, January 22, 2004
By unknown
I just purchased the three items from D-link to start my home network (DI-624, DWL-G650, and DFE-530TX+) I was able to get the system up and running within 30 minutes. I was very please with the Quick start manuals and the Web interface to configure the router.

Also, I've check the firewall security and it's fairly good (there is a problem with port 113 not being totally stealth but the web site has a configuration change fix that.)

I was able to successfully load the firmware and driver changes to bring the network up to 108Mbits. The only issues that I've had is getting the WPA to work. From reading articles on-line, I may need an XP service patch to fix this problem.

Otherwise, I've been very pleased with this product and the easy at which I was able to setup my network, connect the internet, and configure the MAC filtering and firewall.

    Once again, D Link puts out crap!, January 21, 2004
By Robert W (Blairstown, New Jersey United States)
As I write this I am ONCE AGAIN on hold with D link tech / customer support for well over 2 hours. I have spent many DAYS now on the phone with them, yes shame on me for not returning this stuff in the first place but I already had several machines with Dlink cards on my network so I foolishly thought that by sticking with the same company things would work well. WRONG!

I have worked in IT for years and configured networks for 10's of thousands, trust me, I know how to do this.

This is just one of 4 new D Link products that I have purchased over the last 2 weeks.

With out boring any one with the details suffice it to say that OUT OF THE BOX 2 of their products have been DOA. Router and an Access Point. Also 2 PCI cards that were completely incompatible with 2 of my systems.

Then there is the false advertising plastered all over their boxes. Upgrade to 108Mbps with a free firmware download. Well when you go to the site it says not yet available for my revision. Then you talk to tech (brain dead) support and they tell you that Dlink will NEVER be writing new firmware for this product. DON'T BE FOOLED!

Then there is the endless hold for an RMA, worthless tech support, even at level 2, and worthless non existent customer service.

Stay away, do NOT buy their products unless you have a thing for endless frustration.

I would return all of these products in total if it didn't mean having my network down for days. I will be replacing all of these products as soon as possible though.

Go with another company.

    Go with another brand, January 20, 2004
By OrbitJuice (Redford, MI United States)
I purchased the DI-624 w/ the DWL-G650 PCMCIA card. I did this mainly on the fact of the reviews and that it will do 108mpbs wireless.

The router CONSTANTLY emits this high pitched tone. I checked the web for more info and apparently i'm not the only one. It's a design flaw with the Rev. C. model.

I called D-Link technical support and between that gimp clearing his throat and coughing in my ears all he had to say was that it makes this noise while it's broadcasting a wireless signal. So I turned off wireless access, and it still makes the same noise.

I felt this odd because the HUGE WAP's I have installed at work (that cover an area of 300+ yards) are completely silent.

Skip this product if you can and definately buy outside the D-Link product line. Between my experience with this product and D-Link technical support, I will never buy any D-Link item ever again.

As many other people have mentioned, i've very weary about the positive reviews on this item. Whether they are actully customers or D-Link employees killing spare time.

    Great wireless router, January 16, 2004
By deviate93 (Lewisville, NC United States)
This is the third router I've had but the first wireless router. This router allows multiple VPN tunnels which was important to me. Every router I've had has been easy to set up and the D-link was no exception. I also like how easy it is to update the firmware. I have three computers hooked up using the ethernet ports and one computer hooked up using a D-link Extreme-G PCI card and have had no trouble at all.

    rude tech support staff, January 15, 2004
By unknown
After spending almost 1.5 hours trying to setup my DI-624, I called the tech support line for help. The tech who helped me didn't seem like he's interested in the job. Instead of walking me through the setup process slowly, he gave me whole bunch of instructions quickly as if I were some kind of computer expert. When I tried to ask questions to confirm his instruction, he answered "ya ya ya" and made comments relly made me feel stupid. I'm not sure if I ever will buy another D-Link product if I had to go through another rude tech support.

    Impressed, January 8, 2004
By Greg R (clarendon hills, il United States)
I replaced my Linksys wireless router which I bought about a year ago with this DLINK product. THe linksys was OK as long as you were with about 4 inches of the router. I complained and was basically told by LINKSYS that the particular product I bought was not very good, but since it took me more than 30 days to decide it was a POS, I couldn't return it for the one that was at least marginal. When my wired router died I did a little research and decided to but the DLINK. The price was great, but I was a little skeptical about the range and speed of wireless in general. In addition I bought a DLINK desktop wireless card. I have 5 computers (3 wired and 2 wireless) and all are working. The speed and range of this product are great. I was a little worried about the 2.4 gig phones interfering, but I have been on the phone and the wireless computer at the same time and no problem. I have been burned so many times by various computer products I have bought in the past. It is refreshing to find one that lives up to its reputation.

    False advertizing, January 1, 2004
By pavelbi (Monterey, CA USA)
I bought d-Link 624 yesterday. - Couldn't get it to work. Their advertized 24/7 tech support is a hoax. There was no one there. So bought Linksys instead. The last box in store, which was a good sign. I was up and running in few minutes. Linksys works like a charm. I was glad I had a choice.

    Nice feature set and performance, December 31, 2003
By ixodes (San Francisco Bay Area)
I turned to D-Link after I tried a Linksys 802.11g system, which had such poor range that I couldn't go more than 15 feet without losing the signal. For the most part the D-Link system has performed very well, and it can maintain a good connection in various areas of the house. Connection speed is respectable as well. Definitely faster than Linksys.

The WPA encryption and firewall features are big benefits, as long as you can get them to work (it took me about an hour to figure out the right settings). The setup wizard was DOA, though. I could never get it to work, so all setup had to be done manually. Not a big deal, but an inconvenience.

    Nice Router from a former Linksys User, December 30, 2003
By M. Leingang
The setup of the router is simple. You can actually go to D-Link's website and use the emulator, that way you can get an idea on what the configuration screens look like.

I have the Rev C router, which is smaller and has only only 1 antenna. It supports both WEP and WPA security.

The range in my 2 story house is good. The router is on the second floor. From time to time, while sitting down stairs, I will get interference from my Neighbors router, if my card loses connection with my router.

With the firmware upgrade you get speeds of up to 108 mbps. I average around 42 mbps sitting downstairs. Keep in mind if you have any wireless hardware that does not support 108 mbps turbo mode it will prevent your router from using it.

I have had it for a month now, so far everything is working good.

    Great Router!, December 26, 2003
By Tobyjoe (Salem, Or United States)
The version of this router that I got needed the latest firmware upgrade to operate in Super G mode and run at 108 Mbps. I installed the router without a hitch. (I was already using a slower router, so installation was extra easy with the computers already set up to network together). It took one minute or less to have the router going. Then I installed the matching card in my notebook. Again, an easy and trouble-free installation that took only one to two minutes. Then I upgraded the firmware, following the instructions on the website. That too took only minutes and was easy to do. Right away, everything ran at a nice 54 Mbps. It took a little longer (maybe 15 minutes or so) to track down all the instructions for getting the router and the card to talk to each other in Super G mode. But once I figured out the settings, they hit 108 Mbps and ran at top speed. Everything works great. I have excellent speed from all areas of my house (using the wireless card on the notebook). The router never loses the remote connection (which wasn't true of my old, slower 11 Mbps router). I got the router and wireless card as a bundle, which was a good savings over the individual prices. With the current $40 rebate, I'll pay about $86 for both. I can't recommend it highly enough, and the price is excellent.

    Wow! Small unit! Surpassed my expectations!, December 26, 2003
By Justin J Christensen (South Carolina)
Set up was a cinch! Was up and running in 30 minutes with 3 computers. The firware update for the router wasn't hard but does require some computer knowledge. Teamed with the DWL-G650 Network Card(firmware updated) I really don't see how it could get any faster. I actually tested the wireless connection compared to a direct cable connection and it was only .1 Mbs slower using wireless, which is amazing. Using Road Runner I was downloading 380KB/s wireless. As far as I can tell the range is outstanding. I am going through 3 walls and 30 feet right now and have excellent signal strength. I highly recommend this product to anyone who doesn't want to settle for average as this product is far from it. Well worth the money and seems to be very high quality! Great product D-link

    Lives up to expectations except for two items., December 25, 2003
By unknown
I have the latest revision C router with the 108mbit/s mode and the latest firmware as of 12/25/03. This router will do everything you expect it to and works well. I'm not going to rehash its features here because they work as advertised except for Static DHCP. I just could not get Static DHCP to work. Static DHCP is supposed to always assign the same IP address to a computer by identifying it by its MAC address. No matter what I did, the assigned IPs would still be sequential. (Yes, I released and renewed the assigned IPs, and even restarted the computers.)

The other item which annoys me may not be a problem for everyone. The revision C router I have emits a very high pitched sound. If you're tone deaf in the higher-end frequencies, you won't hear it. It sounds like the high-pitched squeal that some televisions make. It is not very noticeable over the sound of your computer's fan, but when your room is quiet it will be extremely annoying. After a night of sleeping, my ears feel tired from listening to the high-pitched tone constantly all night. I had to wrap my router in layers of bubble wrap to reduce the sound. This tone is common on revision C routers and there are many discussions about it on websites which you can easily find if you do a web search.

If not for these two issues, I would be extremely happy with this router. The sound issue is much more of a problem for me as it makes my living environment unpleasant. I don't find the restarting of the router that some people complain about to be much of a bother. It only restarts when you make certain changes. However, if you or other users are doing critical work or running apps where they can't lose a connection for a few seconds, then it will be an issue for you. Many routers restart when you make changes, but they just don't make it as obvious and give you a message such as, "Please wait 10 seconds," instead of telling you that the router is restarting.

    Better than the Linksys WRT54G, December 21, 2003
By stanlj122 (Lake Jackson, TX United States)
After a VERY bad experience with the Linksys WRT54G, I exchanged it for a DI-624 (rev C1), and it works great. Better signal strength (45% over 40 feet through 2 walls) than the Linksys (35%), and most importantly, it doesn't break Outlook 2003 like the Linksys did (Outlook failed sending large messages; and Linksys Tech Support could not get it to work and told me to exchange it for another unit; I did -- with a D-Link DI-624!!!).

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