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Linksys BEFW11S4 Wireless-B Cable/DSL Router
Linksys BEFW11S4 Wireless-B Cable/DSL Router
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Model: BEFW11S4
Brand: Linksys
Manufacturer: Linksys
Average Rating:    (submit your review here)
Total Reviews: 1079
Platforms: Windows NT, Windows 98, Windows 2000, Windows NT 3.5, Windows NT 4, Windows NT 5, Windows Me, Windows XP, Windows 2000 Server, Windows
Operating system: None
Form factor: External
Hardware platform: PC
Data link protocol: Ethernet, Fast Ethernet, IEEE 802.11b
 
Features:
Connects to a broadband modem, a 10/100 Ethernet backbone, or wireless network
Long wireless operating range supports 300 feet indoors and 1,500 feet outdoors
Provides roaming, best access-point selection, load balancing, and network traffic filtering
Configurable through your networked PC's Web browser
Can act as a DHCP server for your existing network
 
Description:
The Linksys BEFW11S4 is your all-in-one networking device This wireless router features support for the 802.11b protocol, which lets you wirelessly access your network and the Internet from up to 800 feet (outside), or 300 feet (inside) away
 
User Reviews (1079 total):
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    Easy, Easy, Easy, July 8, 2002
By unknown
Before purchasing this item I read earlier reviews and, frankly, was a little concerned about how easy it would be to install. Well . . . it was easy, easy, easy. Had it up and running in 15 minutes. Followed the directions to a "T." Didn't need any tech support. I think the problem with the earlier purchasers (aside from, perhaps, not having Ver. 2) was that they made it difficult for themselves. They over-thought the installation. I have no networking experience whatsoever, and yet it was a breeze. Excellent product, easy installation.

    Nice and Easy....., July 7, 2002
By unknown
Great range! I have mine in an upstairs bedroom, and have yet to find a place in my home where I get a falty signal. It was easy to setup and configure. Can't go wrong at this price!

    A snap to install!, July 7, 2002
By unknown
I purchased the BEFW11S4 (I rec'd version 2), along with a WPC11 Card for a laptop, and a WUSB11 USB for a 2nd desktop, soas to be able to share internet access via our cable modem (with one IP address). The setup and installation could not have been easier using their step by step "quick set-up" instructions. There is alot of data required for setup(such as IP address, DNS, subnet Mask, default Gateway, etc.), but this is easily found by accessing the IP Configuration on your PC: Click "Start", "Run", then enter "WINIPCFG". All the information you will need is listed.

In sum, all three products came with easy to follow instructions, and set up quick and easy. I believe my internet speed has been increased as well! Highly recommended.

    Wireless is Mature Technology - Go for It, July 3, 2002
By Ken of Brookeville (Brookeville, md USA)
I purchased the Linksys BEFW11S4 Wireless 4-Port Router and the WPC11 Laptop Card in June 2002. Both are working well after an easy setup.

Based on my admittedly small sample, plus other reviews here and elsewhere, I think wireless technology (802.11b) is mature and most prior problems people have complained of here are resolved now. This applies to these Linksys products and I suspect to those by other vendors too.

I recommend doing as little as possible during setup and let the devices attempt to figure out basic issues.

The Router worked out of the box with no setup, nor need to load drivers or such. Configuration of the router via a web-based interface is easy for basic operations. I was able to change the wireless network identifier and enable encryption with no trouble.

The Card was a bit more of a hassle on a NT 4.0 Laptop, which according to the Linksys doc is because 4.0 is not plug-and-play. After installing the Linksys config software, the Card works, though it does ask after each boot up to upgrade the Card's firmware, then crashes NT when I tell Yes. Giving it a No prevents that problem.

Wireless speed and connectivity are excellent to very good, in fact I've not seen speed drop below the 11mb max anywhere in the house.

Regarding complaints about doc, yes the Linksys doc doesn't cover how Networking works and the Help info is often skimpy, but, neither does a car owner's manual explain how to overhaul an internal combustion engine. Both tell you what the switches do; if you want more you must consult other sources.

So, I suggest ignoring any negative review here older than 6 months - the issue is likely fixed in current models. Wireless works well and if you're considering it, go for it.

    Great and simply reliable, July 3, 2002
By Tobias (Pittsburgh, PA United States)
I'm not sure what some other people talk about installation problems etc. The guide is OK and after wiring and putting the DSL account information in it, it just works great. I build a home net with a p2p server which is online 24/7. You can configure everything to your special needs and the firmware upgrades are very easy. I let the system beeing attacked from several test pages and the firewall works great! I'd never thought I'd get a WLAN with a Firewall for that price. I have up to 5 computers on the net, two of them with WPC11 cards. The latter are easy to install in XP: Plug them in with the CD in the drive, that's it. The only drawback is that it can handle "only" 520 connections. My DSL / p2p server could easily take a 1000. But that's me. The average user will stay well below 50 connections ...

Summary: I love this stuff.

    Awesome Product, July 2, 2002
By Japinder Singh (Bay Area, CA USA)
I live in Bay Area California and have Earthlink DSL. Also used the Linksys PCMCIA wireless card for my laptop. Had it working in less than 25 minutes. The wireless signal strength is excellent inside the house, and adequate in the yard. Highly recomended.

    Very easy to set up, worked like a charm out of the box, June 30, 2002
By rando7 (Midwest USA)
After worrying for months about which Cable/DSL router to buy and whether it would work with my system, this router was a pleasant surprise. I have cable net access, and the hardware and software setup was just about idiot-proof. I get excellent signal reception at another PC 2 rooms and about 40 feet away, I don't have it hooked up to my laptop so can't comment on dead spots or maximum range. If you are looking for an easy installation this is the one for you.

    Clear connection and great speed, June 26, 2002
By Bradley (Florida)
Setup was simple and quick with easy to follow directions. Performance was better than expected with clear 100% signal and 100% promised speed.

    When it works... it's Great, June 25, 2002
By Silvestro S Spagnuolo (Pelham, NY USA)
Installation was quite easy. And it worked great.

Then the next day it stopped working... called customer service... they got it to work... the next day it stopped working again... and called cutomer service again... after about a week of this nonsense I was told my unit had a problem they referred to as the 'cache of death'... they said to return it... so I did... and this new unit still has problems.

When the product works, it's outstanding. But it's as reliable as a Fiat.

    You will need your own ISP other than AOL, June 25, 2002
By unknown
At this time no router will work with AOL-DSL. Yet it will work
with Verizon or other DSLs. Though AOL says they'll come out with their own router within 4 weeks(late July 2002). yET NOBODY WILL TELL YOU IT WON'T WORK WITH AOL. It's AOLs fault yet they should tell you anyways before accepting your money.


    The Linksys BEFW11S4 routinely exceeds my expectations!, June 24, 2002
By Daniel Prorok (Catskill, New York, USA)
Even after owning and using the Linksys BEFW11S4 Wireless Access Point for over three months, I am still amazed at what an amazing piece of hardware it is. It is a four port fast Ethernet switch, a wireless access point, a router, a firewall, a DHCP server, and much more. What is most amazing is that it does many of these complex tasks right out of the box with minimal configuration, all from a box the size of an average book.

Despite being an electrical engineer by trade and a chronic gadget geek, I am not a big fan of electronic toys that fail to meet expectations or require enormous amounts of time to learn how to operate or install. This happens so often, however, I have grown to rarely expect things to work the way I intended them to. Nevertheless, I have been thoroughly surprised how well this router works and how remarkably simple it was to setup and maintain. Of all the electronics I deal with on a daily basis, both at work and at home, this is among the most amazing. In terms of value, I can not think of anything else I use on a regular basis that comes close....

I use the Linksys router with a Motorola SURFboard cable modem and Cablevision's Optimum Online service in New York without any problems. The setup was a breeze. I have a Tek Phaser 740 color laser printer plugged into the hub and use Orinoco Gold PCMCIA Wireless Ethernet cards in my IBM Thinkpads running Windows 2000. WEP encryption, DHCP, and IP masquerading all work as expected. A testament of the hub's ease-of-use, a friend of mine brought over his IBM Thinkpad running Linux and within ten minutes we had him configured and up-and-running with WEP on my LAN. Most of the time spent was just figuring out how to load the Linux drivers on his PC. No additional configuration of the hub was necessary.

The Linksys BEFW11S4 really is a remarkable device, exceeding all of my expectations. I wish more primitive devices like my DVD player or answering machine were this easy to use.

    Good at the beginning, bad after a month..., June 22, 2002
By Oswaldo Aquique (Miami, FL United States)
I had no trouble to use this device out of the box and worked great for a month or so. After that, the wireless radio began to disconnect ramdonly. Called Linksys Tech Support and were very professional with the trobleshooting and the attention. After that, they got me a RMA number and sent the device to their Warranty Department. I got the replacement unit, in fact, the same unit I sent and after 15 minutes, I got the same issue... wireless constantly lost connectivity and sometimes the access point dissapears from the network. Very bad experience, having in mind I expected after a couple of weeks of waiting a fixed device. Now I have a [price] paperweight... I really trusted in Linksys and now feel defrauded... All my network adapters are from them.

    Linksys Rocks!, June 21, 2002
By Bob Rider (Middletown, CA USA!)
I was told "Wireless... You're brave." That was bunk. This unit was easy to setup and works flawlessly. I'm running three PC's - one's CAT 5 wired, one's a wireless notebook setup, and one's a wireless PC setup. I'm also running a wireless printserver. The entire system is Linksys and the performance exceeded my expectations across the board. Oh, I'm also running a Linksys cable modem, too. The modem, router/WAP, and wireless PCMCIA card were very easily configured. The wireless PCI card and wireless printserver were poorly documented and actually took some thought to get running. None of it, however, required that I call for help... Great stuff!

    Ideal SOHO wireless solution, June 20, 2002
By unknown
Items discussed in this review:

WPC11 ver 3 - wireless PCMCIA card (PC card) for laptop
BEFW11S4 v2 - wireless router/access point (AP)

Other hardware:

Gateway 800Mhz desktop PC, with two NIC cards
120Mhz Cyrix (old Pentium clone chip) desktop PC, with one NIC
Toshiba 233Mhz laptop (borrowed for this test), no NIC

Existing network:

I have a roadrunner ISP. To share that ISP, I bought a hub, and physically ran cat 5 between the computers. I then downloaded/used a free "proxy server" software program called AnalogX. This worked ok for sharing the internet, but the client computer couldn't access AOL IM and other handy stuff, due to proxy server limitations I think. I'm really not an expert - I kind of fumbled my way through and got that setup working.

How it worked before:

Roadrunner is set up for DHCP. This means that theoretically every day you could have a new IP address (mine is always the same), and that you must have your computer/NIC which is connected to roadrunner set up to accept a DHCP address. So one of my NICs in the Gateway was set up for DHCP, while the other was a static (non-changing) IP address. The old PC also had a static IP. This is important for future steps.

How I physically installed the router:

I turned everything off and unplugged it. Then I unplugged all my cat 5 connections to my old hub. I plugged the cat 5 coming out of my cable modem into the router. I then ran another cat 5 line from my router's #1 port to the NIC card in the Gateway which was set up for DHCP. I then connected the cat 5 which goes to my old PC to the #2 port of the router. At this point, I plugged everything in and booted up.

Software installation:

I put the CD in, and the wizard to add computers to the router came up. I clicked next a few times, always taking the default, and then I was finished. I could immediately connect to the internet. I then repeated this at my old desktop PC, with only one change. After adding it to the router, I couldn't connect to the internet. I went into the Internet Explorer TOOLS/INTERNET OPTIONS choice, selected the connections TAB, clicked the LAN connections button and UNchecked the "Automatically Detect Settings" checkbox. I also had to set my IP addressing to DHCP on the old PC, by right clicking on "Network Neighborhood", selecting "properties", clicking the entry in the list titled TCP/IP, clicking the "properties" button, and selecting "Obtain an IP address Automatically", then clicking OK a couple times. This requires a reboot. When it came back up, I was on the internet here too.

So, I'd say about 45 minutes to get two "wired" PCs on the internet with the router.

WIRELESS PORTION:

I opened the box and read the directions for the PCMCIA (PC) card. they said basically to reboot and put the PC card in the slot. I did, and it was detected immediately. The laptop had been configured to connect to a Novell wired lan, so I was prompted for my OS CD a few times. After that, the install went fine and I rebooted one last time. When the laptop rebooted, I still had to go UNcheck that "Automatically Detect Settings" box to get on the internet. I did not see any mention of that in the documentation. So good for you if you read this deeply into my review.

PERFORMANCE:

SPEED and RANGE - excellent:
Outstanding. Whether on the laptop or desktops, throughput is great. My house is a two story stucco and Brick exterior house. Inside, I went about 30' laterally and 20' down with no discernable loss in download speed. I next went out the back of my house, off my deck and to the back of my patio. At this point, I'm about 60' laterally and 25' down from the router. The connection is still fast and clear. I next went around my house to the front, and across the street to my (generous) neighbor who had loaned me the laptop for this test, and proceeded to surf while on his front porch, approximately 125' from the router, and 25' below. There is also one interior and one exterior wall between the laptop and router. The connection is clearly much slower at this range, but I never lose my connection or time out. It's just slower downloading. I went into his house, and couldn't get a connection. But it would have had to penetrate his stone front house and a couple interior walls to get to me. Overall, the range is very good for my purposes (surfing downstairs/outside).

SIGNAL INTERFERENCE - minimal:
I have a newborn baby, and we were lucky enough to get a 2.4Ghz video baby monitor. I was really concerned that these devices would drastically interfere with each other. I've heard stories, and they made sense to me, that other 2.4Ghz devices could completely disrupt your wireless connections. So I turned on the monitor and positioned the laptop so that the baby monitor transmitter was between the router and laptop. I couldn't detect ANY difference or interference during this test. The laptop internet connection worked identically to how it was with the monitor off. When I turned on the monitor receiver, there was some slight interference - the picture was still clear, but there was an occasional very narrow horizontal band and an associated "tick" sound about once/second. It wouldn't prevent the monitor's use, but it would be irritating if you had the volume up much at all. Since I returned my friend's laptop right after my testing (I was at his house anyway), I just went into the setup program and disabled wireless. This immediately eliminated the interference. I was afraid the disabling would just block throughput but not stop the actual broadcast of a signal. But apparently it stops altogether, which is good for me.

Overall, I can't say enough about how easy it was to install, and how well it all worked. I am a fairly computer-savvy person, but I'm no network expert by any means.

SUPPORT:

Since buying my router, I have not needed support. Before the purchase, I emailed Linksys support to ask them if the baby monitor would be a problem. They emailed me a generic "here's what can goof up your wireless connections" document in return. I wasn't impressed with that. But the next night, a Linksys support technician calls me at home to discuss my email and the document. We end up talking for about 20 minutes, and they've never sold me anything. I was impressed with that, and that's the biggest reason I chose Linksys. In addition, I called the tech support line and asked them about 2.4Ghz phones and monitors. My call was in the middle of the day, and was answered by a technician in about 15 minutes, which I thought was fine.

Overall, it's a great product that's almost "STUPID PROOF" easy to set up, and works well. I highly recommend both the NIC and router.

    Great Product, Easy Setup, Must've Fixed the Earlier Flaws, June 19, 2002
By unknown
This is one great product. Im extremely impressed. I just got the UPS today (Super Saver Shipping takes WEEKS). The first thing I did was plug in the power cord. Great, it lights up. Next, I hooked up the closest computer to it through one of the wired ports. Great! Now I can configure etc etc (though the default settings were enough for me). Next I started dumping the stack. I had had a lot of protocol setups already there for the USB cable modem and for a network card as well as VPN... Most of them I didn't need and I knew they would cause me trouble. So, I took out everything except for the network card and TCPIP for it. Cool, still works. Then I went to hook up the other computers (I did the internet last). Installed software, plugged in USB device, DONE! No kidding, I began writing messages on the other computer right after that. VERY EASY comparing to the 5+ Hours it took me to set up ICS (a whole other story). Anyway, PCI card. Same thing. Install, open case, take out old wired card, put in new card, hook up antanne, power up. Then, I ran into some slight trouble. After going through a couple bad network cables and finally finding a good one, I noticed I still couldn't go to Yahoo Google Etc. Using my keen eye developed in first setting up the modem (our tech dude just plugged it in and left) I noticed there was no DNS. There was the problem. The Router was supposed to get this information off the modem (since it was under Automatically Detect Settings with DHCP and all). So i reset the router, still nothing. I "Power Cycled" the modem (ie unplugged it and replugged it from the power) then reset the router and I'm writing this message now from a completely wireless computer (aside from all the other associated cords). Highly reccommended. If you can't figure it out try tech (though they're supposed to be terrible :( or call a friend. I love just not having to have a computer on 247 in order to have router like features.

    Mixed experience, June 19, 2002
By unknown
Installation was smooth, and I was up and running in minutes. This device solved the problem of the horrible PPOE driver from my DSL provider (SBC/SNET) that didn't work. I was initially excited about the connectivity, but the wireless range is poor. I have a wood frame house, and I seem to drop the connection as soon as I get about 35 feet from the router. However, I'm usually within 25 feet, and connectivity there is good.

    Subject to interference, June 18, 2002
By Computer Enthusiast (Jersey City, NJ)
I live in a highrise appartment building in New York City and have had significant problems with this wireless setup on the 802.11b standard. I disabled the WEP Security hoping that it would help performance, however; I keep getting disconnected from the access poing every 20 minutes on average. I also get dropped every time I answer my phone 2.4ghz phone. The problem is not so much with Linksys, the product does work as advertised, but with the overcrowding of the 2.4ghz band. The FCC allows manufactures to produce many types of products in the 2.44ghz range (802.11b).

I plan on returning my unit and see if I have better luck with the Linksys WAP54A which runs at exclusive 5 GHZ bandwith.

Overall, I will say that the product does work as expected, once you update the firmware to the latest version.

    Perfect for the Home Network, June 17, 2002
By jcoley2 (Darien, CT USA)
This model combines 4 Ethernet ports plus 4 more 802.11b wireless ports. This is the perfect device for a small home that wants to share a single cable connection. I set up my home network in under 30 minutes. Even though documentation was somewhat lacking, set up was a snap. (The only difficulty was configuring Norton's Personal FIrewall to let each computer address each other's drives.) I have not yet tested the wireless connection but thus far this product has worked without a glithc for 6 weeks!

    linksys, June 13, 2002
By syke_one (canada)
this is no good. we have one set up, and the two computers are not even that far away. The one that is linked directly works fine, but every once and a while the other one (which is separated from the original by one floor and one room) cuts out a lot. It just stops receiving the signal. This can last a few minutes, or a few weeks, and there seems to be nothing you can really do to make work. Other than that, when it is working properly, it works great. It's very fast. If only it worked all the time, it would be great.

    Highly unreliable producet, terrible support, June 10, 2002
By Dr. Dan Crow (San Francisco, CA United States)
In theory the Linksys BEFW11S4 is a terrific product. It combines wirless support with a four port router. It has a DHCP server and supports 128-bit WEP. A perfect wi-fi router for the home or SOHO, right?

Wrong. This is an extremely unreliable product backed by a company whose technical support is so bad it borders on the scandalous (see the warnings about their support policies on the Better Business Bureau's website).

This router is so unreliable that moving it can cause a failure. I had to unplug it to move it to another location in my house. When I rebooted the diagnostic light came on and stayed on, indicating an unrepairable fault. I had to ship it back to Linksys at my expenser to get a replacement.

This morning I tried to put one of my machines into the DMZ so that I could enable video conferencing through the firewall. Trying to do that hung the firewall, to the point where I had to do a hard reset on the router (loosing all configuration information). Now the wireless feature is not working and cannot be restored.

I am faced with a five hour wait in line on their technical "support" line - yes it really does take that long on hold to get through to a person. No doubt I'll have to pay again for the privilege of sending them back their own faulty hardware.

In my opinion, Linsys are selling a product so flawed that it should be withdrawn immediately. Chnaging a simple setting should not irrepairably damage a product. And their support service is abysmal.

Do NOT buy this product and do NOT trust Linksys to give you adequate service when - not if - it fails in service.

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