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Linksys WPS54GU2 Wireless-G Print Server for USB 2.0
Linksys WPS54GU2 Wireless-G Print Server for USB 2.0
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Model: WPS54GU2
Brand: Linksys
Manufacturer: Linksys
Average Rating:    (submit your review here)
Total Reviews: 175
Form factor: External
Hardware platform: PC
Data link protocol: IEEE 802.11b, IEEE 802.11g
 
Features:
Share up to two printers with everyone on your network -- works with most parallel and USB (1.1 or 2.0) printers
Connects your printers directly to the network by 10/100 wired Ethernet or 54Mbps Wireless-G (802.11g)
No need to dedicate a PC to print server chores
Remotely administered through your web browser, SNMP, or the included utility
Easy installation with Setup Wizard
 
Description:
The LINKSYS WPS54GU2 lets you connect a USB or Parallel printer (or both!) directly to your network, eliminating the need to dedicate a PC to print sharing chores. Using a PrintServer frees your "print share PC" so you don't have to leave it on all the time. And it removes the printing bottleneck, setting your PC free to do more useful work! Remotely administered through your web browser, SNMP, or the included utility
 
User Reviews (175 total):
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    How to setup this great Printer Server, August 10, 2004
By BB (Netherlands)
I agree, the documentation of the WPS54GU2 is a too little.
First of all, thanks to everyone on this forum. It helped me to solute my problem.

The technical support of linksys isn't that bad, you can reach them via chat: http://www.linksys.com/support/TechSupport.asp and then click "LinkChat". Now you can contact a support engineer which can be very helpfull.

FIRST OFF ALL: THE SSID, THE WIRELESS CHANNEL AND THE WEP ENCRYTION OF THE PRINTER SERVER MUST BE THE SAME AS YOUR ROUTER!!!!!

Here is my solution (It costs me about 2 hours to find out...):
1) Connect the printer directly to your PC. Install the printer drivers / software. 2) Disable all firewalls (WinXP firewall included) and WEP encryptions in your network. 3) Now follow the Quick Installation Guide (Before running the wizard: Connect printer to WPS54GU2. Then connect ethernet cable, one end in your Printer Server and the other end in your router. After that power on the WPS54GU2. If you are planning to use the device wireless I suggest to set a static IP address for the WPS54GU2 which is out of the range of your routers DHCP server. Example: DHCP range: 192.168.1.2 - 192.168.1.15. Printer Servers IP: 192.168.1.20). 3) Now run the 'User install' to install the Printer Server Driver (You must have installed a printer first!). 4) Try to print out something. You should be able to print now. 5) To switch over to wireless operation: Power off the WPS54GU2. Disconnect the (wired) Ethernet cable. Wait approximately 30 sec - 1 min. 6) After waited about 1 minute, power on the Printer Server (This will set the Printer Server from LAN to WLAN). Don't touch the reset button. 7) Restart your router and PC. 8) You should be able to print wireless now. 9) Use the web-based utility to set all the settings of the WPS54GU2 (In my case: open the internet explorer browser and type 192.168.1.20 -> IP adress of the Printer Server). 10) Reset all you firewall and encryption settings. Also set the encryption for the WPS54GU2 (via web-based interface). WARNING: THIS MUST BE THE SAME ENCRYPTION AS YOUR ROUTER!!!

Good luck!

A satisfied WPS54GU2 user


    Buyer beware- No WPA security, July 24, 2004
By Home user (NY, USA)
How sad that after all the talk about the necessity of WPA security for a home wireless network, Linksys only shipped this print server with rudimentary WEP security. This is despite the fact that linksys's other wireless products DO support WPA security. As far as I know, users using WPA on their networks are out of luck as no other brands seem to be offering print servers with this feature. I spent 5 hours trying to configure this piece of hardware, only to find that it was uncompatible with my network. I will be returning it immediately.

    Decent product but terrible technical support, July 12, 2004
By Wan (Los Angeles, CA United States)
I purchased this wireless print server because my current home network is also Linksys. My initial setup left me in total confusion. The included setup software didn't work right away. I contacted Linksys technical support and they had me push the reset button on the print server to conduct a test print. After there was no response they concluded that my Apple Pro 600 was not compatible with their product. I inquired what printer manufacturers are compatible and I was put on hold for over 5 minutes. I plugged up my Brother 3800 Fax Machine and Linksys also concluded it wasn't compatible, and suggested I return the print server and purchase another brand....wtf??? What kind of suppport is this??

I hung up and did a series of shutdowns and restarts until a IP address was assigned to the Print Server. Once an IP address was assigned the Setup Utility worked and I was able to configure the Print Server to be recognized on my network.

With WinXP you will also need to setup new Print Drivers through the TCP/IP option. Be sure to select "Print Server" as the gateway.

Don't trust Linksys Technical Support if things don't work out right away. Either call again and ask for further support or play with it yourself if you feel comfortable doing so.

So far this product is working fine.

Bad Points: there is no WPA encryption and it doesn't print when you are connected through a VPN.

    Linksys WPS54GU2 Works, But ......., July 8, 2004
By C. Kissner (San Jose, CA)
Setup goes very well until you try to unplug the Ethernet cable (required to do the initial setup). At this point, the instructions are unclear or non-existent. This seems strange because it is a wireless print server. You would expect almost everyone to use it in wireless mode. Based on the response from tech support, I suspect they get a lot of calls during the setup for wireless. Having to install the printserver driver on every PC that is connected to the network is a pain if you have visitors using the network. It would be nice to at least have the driver available on the network. Anyway, the 15 minute installation turned into two hours, but it does work well.

    Works for me, too, July 6, 2004
By judy (Frenchtown, NJ USA)
I almost did not buy this, because of all the reviewers who could not get it to work, especially those with "unsupported" multifunction printers. All I can say is that I'm glad I gave it a try, because it works fine for me and does exactly what I needed it to do. I have a multifunction HP 5510 -- I don't expect to be able to use the scan, fax, or copy functions via the print server, but printing works well.

I only had a couple of installation issues:
1) The first print jobs I tried to send to the printer after initial setup stayed in the print queue until I rebooted my laptop. As soon as windows (XP Pro) reloaded, the jobs printed and all was well, except...
2) I realized that my laptop was connected to my router with an ethernet cable (I had been transferring files earlier in the day and wanted the cabled speed) but I wanted to be able to print wirelessly. After disconnecting the cable, the printserver no longer worked because I now had an IP address in a different range. I had to reconfigure the print server, then reconfigure the printer port settings on both laptops I am printing from. It took several reboots on each laptop to get all the new settings to stick properly, and I had to go into the printer port settings, but now it is working just fine.

I will say that had I not been able to troubleshoot on my own, the documentation would have been pretty useless. Still, I'm glad I gave it a try.

    The unprovided list of compatible printers, July 4, 2004
By K Johansson (Stockholm, Sweden)
I'm disappointed after trying to install this print server to my Canon S750. Why can't Linksys just list all compatible printers on their homepage? My S750 didn't even print the test page!
I finally got good help from Linksys support, but they where also disappointed on Linksys ("we can't help this, we don't decide what is published on Linksys homepages") for not providing better instructions and list compatible printers.
Don't buy this item before you're sure that it's compatible to your printer.


    Works for me!, June 22, 2004
By Banta (Ft Lauderdale, Florida United States)
Not exactly sure why everyone hates this product so much. I suppose there are many different installation situations where problems arise. My setup works fine.

I followed the instructions outlined by the reviewer erunners(thanks!), and I was up and running 15 minutes out of the box. Also, during setup, I chose to assign an IP address to the print server instead of having one dynamically assigned. This seemed to be logical because I would be easily able to get to the internal configuration utility built into the server.
The only hitch, and a minor one, was that after the installation of the print server drivers, I had to put my printer back online: START>SETTINGS>PRINTERS AND FAXES> right click your printer and select> USE PRINTER ONLINE.

My printer is a Canon i-550 hooked up via USB and my network hardware is all Linksys. Perhaps this is why everything plays nice with each other.

Not sure others have reported problems in the event of a power outage.I have unplugged this unit 20 times and have not once had to re-configure anything.

ISSUES:
1).Quick Install guide does stop short of telling you how to go wireless after the initial wired configuration. (Follow erunners MYSTERY STEP).
2).Past experience with tech support is mixed. First guy was an idiot-illiterate,,, Second was very helpful, persistent and understandable. Now when I call, I just curse at the first guy and call back with hopes of getting the second guy. That's easier than wasting time with someone who, in the end, hangs up on you because he can't resolve the issue.
3).Print monitor always reports that the it cannot communicate with the printer. But the printer functions fine

BOTTOM-LINE:
If your borderline on picking one of these up, my suggestion is to buy it locally and return it if you have significant trouble. If it works for your setup, it will work well. Print process is much faster than having the printer connected directly to the computer. 3MB Buffer is the highest I was able to find in this price range.(...)

Good Luck

    Impossible to Install, June 15, 2004
By unknown
The instruction that came with this are far from complete in getting you to a working print server. Even with three hours with technical support (call was dropped twice), they were unable to set this up. As soon as they hear of a netgear router they were all over that (even though the linksys box was unpingable and the router pinged and worked fine). The technical support personnel went down there list (I'm sure a hard copy list since they had no experience or knowledge of the equipment or even that a re-boot is not a instantaneous thing). I am returning this product, I honeslty believe the one I got was defective but even if it wasn't - I wouldn't want it in my network.

    Better Install Guide would get 5 stars, June 13, 2004
By erunners (COSTA MESA, CA United States)
Yes, it's true, the Linksys documentation is lacking some the important details that many users will need in order to be efficient during product install. Now that I have my mini-home-network up and running, though, I am really quite pleased.

Here's my set-up: Windows XP, HP PSC 2110 USB printer, HP LaserJet 1100 parallel printer, Linksys WRT54GS Wireless Router, and Linksys WPS54GU2 Wireless Print Server.

Let me share some hints for those of you who buy the Linksys Wireless Print Server (WPS54GU2).

(1) Make sure print drivers are already installed on your PC before adding PrintServer. (2) Get your WirelessRouter up and running. (3) Turn off WindowsXP firewall. I left the Router's firewall on. (4) Add your PrintServer to your network as described in Quick Installation Guide. Yes, you need to set it up with it connected to your Router with a network cable. (5) Follow instructions for "Infrastructure" type. (6) Leave Security settings disabled. (7) Follow instructions to install PrintServer's drivers. This creates the ports to which you will print. If you don't have the printer(s) already installed then you cannot match the ports to your printers. (8) NOw, you should be able to print to your printers. (9) THIS IS WHERE LINKSYS SET-UP GUIDE CONGRATULATES YOU FOR COMPLETING THE INSTALLATION. BUT WAIT! YOU'RE PRINTSERVER IS STILL CONNECTED WITH A WIRE! YOU'RE NOT WIRELESS, YET!!! AAARRRGGGHHH!!!

(10) THE MYSTERY STEP: Go over to the PrintServer and disconnect the its network cable AND disconnect the PrintServer's power supply AND wait 1 minute. This resets the PrintServer from wired to wireless. Do not push the "Reset" button. Now, reconnect the PrintServer's power supply. Give the network a minute to see itself. You should be up and running wirelessly.

Note: Once it's all running, go back and add security settings. Also, the HP PSC 2110 is a multifunction printer with a scanner that I do not use, so I do not know whether the scanner works via this PrintServer.

    choose convenience or security, May 7, 2004
By unknown
very disappointed in this product. i have a linksys based home network which was easy to install but this was a nightmare. the install documentation is not that good - you really have to use the user guide. but there is no mention anywhere of having to disable xp firewall to install. and then once you do figure that out (if!) you have to choose between keeping the firewall off or being able to print. or else disable and enable the windows firewall every time you print. i'm returning mine also! what a colossal waste of time....

    DOES NOT WORK, May 3, 2004
By unknown
Wanted to setup a wireless server for my HP5550 (parallel) and my DELL ALL-IN-ONE A960 (USB). Tried running SetupWizard.exe to install the software. Setup program crashed with "SetupWizard MFC Application has encountered a problem". Tech Support was poor (called twice got two different answers). The second Tech told me that the PrintServer does not work with multifunction printers (scan/fax) unless the printer manufacturer can provide a "printer only" driver. RETURNING!

    User-enemy instructions & tech support, April 21, 2004
By coddfish (USA)
I have an old HP LaserJet 6MP and a new HP OfficeJet 5510 Multifunction. The 6MP is parallel, and the 5510 is USB. So, of course, when I saw the WPS54GU2, I was psyched! Not long afterwards, however, I became psychotic.

The bottom line is, it didn't work after ten hours of due diligence on my part. I spoke with Linksys tech support twice for quite some time (an EXCRUCIATING experience, by the way.) And, I spoke with HP tech support twice (they, surprisingly, delighted me with their level of assistance.) As I understand it, both Linksys and HP outsource their tech support. Linksys' tech support is a NIGHTMARE (you get the sense that they are told to get you off of the phone as quickly as possible because they talk but do NOT LISTEN), and HP's is an absolute dream (spent more time with me than I thought I needed.) So, it's not whether or not you outsource, it appears to be how well you MANAGE your outsourcing.

I agree with other reviewers that the instruction sheet that comes with the print server is worthless. There are a number of options in the wizard - something about user install, bi-somehtingoranother install, and some other option that I don't remember. NONE of this is covered in the instructions. And, the instructions don't make it clear as to whether or not you need to install printer drivers first, or print server driver first, or if it matters. And, there is NOTHING about any of the configuration options available for both the print server and the printers.

The bottom line is that either you need to be:
1. A Linksys product engineer
2. An HP product engineer
and
3. A networking GURU

OR

INCREDIBLY LUCKY

in order for this thing to work.

I'm gonna' go buy an A/B switch...

    Horrible problems and support for this product!, April 17, 2004
By Jeffrey J. Lam (Wilmington, de United States)
I was informed by 5 different sale people this would work with my microsoft wireless network and HP officejet 6110 series printer before I bought it. 3 days later and several support calls to linksys and HP it still doesn't work. Linksys's setup manual is worthless since it only has a one step approach to installation, leaving out troubleshooting steps and known problems(of which there are many I later found out). If you are plugging this into anything other then an existing linksys WLAN you have to plug the print server into an ethernet port first to configure it and pray to god it works. It took 2 support calls to find this important info left out of manual. I must point out that linksys hung up on me all 3 times so far I have called them asking for help. They would help me for a few minutes telling me to install some piece of software or update firmware then disconnect me when I informed them I wasn't really sure how to do what they were asking. I strongly recommend anyone looking to by this not do it unless you are using a complete linksys wireless network with out a server of any kind in it. HP wasn't much better. They kept refering me back to linksys and microsoft. With the extremely poor documentation and support from linksys(at least it's american based though) I strongly recommend everyone not to buy this product. Maybe they will work out there problems sometime soon, we hope.

    Great...when it works., April 17, 2004
By unknown
Linksys WPS54GU2 was the second wireless print server I tried. Previously returned a DLINK (they at least have a list of compatible printers on their website, but their tech support NEVER answered the phone EVER after HOURS of calling and calling).

So I did a live chat session with Linksys tech support to find out what printers ARE compatible with their product. Tried same with Brother and HP. Only Linksys would actually test the printers with their print server and tell me if it worked or not with their equipment. I bought a Brother printer that worked with the Linksys print server. Don't ever call Linksys (I waited on hold for them forever); live chat is worth trying though if you have a compatibility question.

My (Linksys!) wireless router started dropping every 5min once I had the printer/print server up and running. I called a pay-for tech support service called Dial-A-Tech (www.dialatech.com, 877-777-TECH) and they told me to reset my router channel to something higher than the default. I did this. I can now have on the print server AND my router at the same time & not get repeatedly thrown off the internet. I got my answer a LOT easier than trying to deal with the Linksys directly, and wasn't on hold hardly at all. And the guy who helped me had a New England accent. Native speaker of English. :)

But I have to call Dial-A-Tech back and get them to figure this one out: I had to disable firewall to install initially. Fine. Well, I've NEVER been able to use the print server SINCE if the firewall is enabled. That's right. I have to disable the firewall *every* time I want to print, then turn it back on to protect my computer. (Win XP Pro)

It's kind of nice being able to print from any room in the house, but I question the value relative to the aggravation and money I have gone through. I think I'll really like it once it's ever working seamlessly and a few months have passed. I've been really unhappy with all of the "free" technical support from the manufacturers & only seem to get good, fast troubleshooting when I go to a pay-for-tech-support service. I'm not scared of technology, but this is not a product I could set up myself with only the paltry documentation Linksys provides.

    I am happy with my decision!, April 15, 2004
By Conan (Ca, United States)
I purchased this print server because of the Linksys name and because of the variety of ways to use it. I have it hooked up to a HP 960c printer and it works great. Granted, the instructions are as basic and they can get. But the installation software installed with no problems and it was up and running in no time. The price for this server was a few dollars more then the Jetdirect print server from HP.

    Works even with Multifunction Printers, April 15, 2004
By ctlawstudent (CT, USA)
Ok so here's the scoop. I have a Dell laptop running XP Pro & a Linksys WRT54g Router & a Canon MP730 Multifunction Printer. I also have a port replicator attached directly to the router via ehternet cable. In order for me to use my printer both wirelessly & through the port replicator I had to also buy a USB switch (About $30). I downloaded the drivers twice and called one "wireless Printer" and the other MP730. I usually use my laptop in another room so I set the "wireless printer" as my default and the USB switch set to the Linksys printserver. It works flawlessly. HERE ARE THE EXCEPTIONS: When going through the printserver the only feature that works is the print feature. All other functions of my printer do not work through the print server. Also be advised that if you lose power to the print server you will have to reinstall the wireless part of it. To eliminate this simply connect an ethernet cable to your router and you can still print wirelessly. Customer service is useless so dont even bother. All & all it works great. The installation is a bit tricky but follow other peoples recomendations from these reviews. Also, if you mess up the easiest way is to uninstall the printserver & start over

    Like most Linksys products, the configuration is a pain, April 11, 2004
By Brand X Savior (California)
These steps are what I needed to use to get my Epson R300M to work:

- Turn your firewall off when installing the print drivers

- You will have to hardwire the print server to your router to make the initial configurations. After a successful installation, turn off your printer, unplug power from the print server, detach the network cable, wait 30 seconds and turn the print server back on. The WLAN light should now be on.

- After successful print server installation, you might need to install the printer drivers as a local printer (as compared to a network printer). Select the Printer Server port as the location for the printer and load the drivers directly from the manufacturer's disk. At this point, I could print, and the Epson monitor was showing that printing was occurring.

- You might need to set the print spooler to print directly to the printer (on the Advanced tab under printer properties).

- Printer Processor should be Winprint/RAW

    Decent product, shameful instructions, April 8, 2004
By unknown
Instructions are only included on how to initialize the server wired. It does not tell you how to add a printer port (most people would not know a print server port in windows is a local printer). Instead Linksys arrogantly instructs you to check the Windows help system. It would also be helpful if they actually mentioned you have to unplug the print server when switching from wired to wireless or the wireless will not work. Also when wired the PS erroneously reports it's wireless channel as "0" making it look as if it is not set correctly. Took me a couple of days to figure this out. It also has no ability to automatically discover wireless access point. Again Stinksys gives you no instructions on how to track this information down yourself and this is yet another avoidable challenge for a novice installer. They do have toll free support but I managed to finally get everything straight about 2 seconds before I called it.

    Good-bye Linksys, April 6, 2004
By Disgusted, Used and Abused (Plano, TX United States)
I wish I had read these reviews before buying a Linksys WPS54GU2 alleged wireless print server. Apparently if you are lucky enough to have one of the supported printers, this product gets five stars. Unfortunately, I have one of the printers (HP 6110) that is unsupported, a fact that appears to be a closely-guarded secret, since I had to go online and read customers' blogs to find that out after talking to four of their so-called support staff, each of whom asked the same series of questions over and over again - operating system (XP), router (also Linksys), printer, internet connection, etc. I've spent at least ten hours trying to get this thing to work before finding out that it just doesn't work with some printers and you can't find out which ones without CALLING LINKSYS (or reading online customer reviews). Oh, and don't bother with their tech 'support' - unless you already speak Hindi. You can't understand them and even when you can, they don't have a clue - the best I can figure is that they get the same user manual that's available online, the same FAQ's and don't actually have access to the list of banished printers. Next time - Netgear. They seem to be highly respected - at least in the blog community - although they also have apparently outsourced their tech support. (Is there anybody who hasn't?).

    A great value!, March 31, 2004
By battle_ground_double_j (Battle Ground, WA United States)
March 31, 2004
Jeremy Lawson

The Linksys WPS54GU2 print server has the option of either connecting to the network via a network cable or wirelessly. If you have a wireless network, then you can put the printer wherever there is a power source. If the print server is connected (wired) to a hub or switch, then no clients can print wirelessly.

My experiences with this print server have all been with Windows 2000. I had no problem with getting it to talk to the network. I have two laptops, both with a 3com 3CRWE154G72 PC-Card, a desktop with a 3com 3CRDAG675 wireless PCI adapter, and a 3com 3CRWE454G72 access point. I use the print server to print to a HP LaserJet 1012. All the clients in my network print just fine.

Linksys is a business partner with Cisco Systems, which builds world class networking equipment. The included software is used to configure the IP port. If you look in the settings of a printer, one of the tabs is for specify which port to print to. The included software configures a port to use. If you are currently using a printer with your desktop, and you move it to this print server, then you change the port to the one created by the Print Server Utility. Most of this is automated and you won't have to worry about it.

Here is a list of the places I saw quality:
1) Good web site
2) After the Print Server Utility establishes a port, a redo of the same thing will change the existing port, not create a new one.
3) You can specify the name of the printer hooked via USB cable and via parallel cable. After you are done installing the port, the Print Server Utility will try and match the correct printer to this port. In other words, if you have the drivers for the printer already set up, it does a good job of matching up the driver with the name you put for the printer.

Here are the places I saw value:
1) $100 less! All I wanted from a Print Server is to be able to print! This was the cheapest I could find, that did what I wanted. I paid at least one hundred dollars less, expecting I might have trouble with the setup. I had no trouble with the setup.
2) The Print Server has never done weird things for me.
3) I didn't expect to find well written software that would automatically try and match the port with the correct printer.
4) To view or change the configuration for the Print Server, you browse in Internet Explorer to the IP number of the Print Server. The configuration web pages were well laid out, and easy to understand.

My gripes:
1) There has got to be a better way to reset all the settings back to factory.

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